I came across this poster (well photocopy of a poster) at work with some typical anti-corporation stuff scribled at the bottom covering whatever company this was actually advertising for. Anyways, I photocopied it myself, the cleaned it up and removed the anti-company stuff to get this:

Why? Because it talks about root causes. As in fixing the real problem, not the symptoms. I think it should be mandatory for all management to learn about this, or even just see this poster. It would save us all so many headaches, and a lot of money too.

Since I won't talk about work here, I really don't have all that much more to say other than 'think about it...hard...and then pass it on'.